Policies
To Our Valued Clients,
At MiraBella Med Spa, your appointments are very important to us. We understand that sometimes schedules need to change, and we kindly ask that you provide at least 24 hours’ notice for any cancellations or rescheduling. This allows us to offer your appointment time to other clients and helps us maintain the quality care everyone deserves.
Scheduling
We recommend booking your appointments well in advance, especially before major holidays, to secure your preferred time.
A $50 non-refundable deposit is required at the time of scheduling a consultation or treatment. You will receive an invoice via email, which must be paid within 24 hours to hold your appointment. This deposit will be applied toward your total balance.
Please review our cancellation policy before reserving your appointment, as scheduling confirms your acceptance of these terms.
Cancellations & Rescheduling
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All cancellations or reschedules must be made at least 24 hours in advance. Failure to do so will result in forfeiture of your $50 deposit.
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No-shows or cancellations with less than 1 hour’s notice may require prepayment for future services.
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Due to the nature of our business, last-minute cancellations may make rescheduling difficult. We will always do our best to accommodate you promptly, but availability may be limited.
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For treatments requiring a series, a 50% deposit is required upfront for the package, with the balance due at your first appointment. Missed appointments or cancellations without emergencies may result in forfeiture of the scheduled service to ensure timely and effective results.
Late Arrivals
We understand that delays can happen. If you are running late, please notify us as soon as possible.
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If you arrive more than 10 minutes late, your service may need to be shortened or rescheduled to avoid affecting other clients’ appointments.
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We appreciate your cooperation in helping us stay on schedule and provide the best experience for everyone.
Appointment Reminders
As a courtesy, we send an email reminder 3 days before your appointment and a text message reminder 1 day before your appointment. If you prefer not to provide your cell phone number, please note that we will be unable to send text reminders.
If for any reason you do not receive a reminder, it remains your responsibility to keep track of your appointment and follow our cancellation policy.
Thank you for your understanding and cooperation. We look forward to helping you look and feel your best!
